Considering switching to Walmart Family Mobile? With so many cell phone plans out there, it can be tricky to choose.
As one of the biggest retailers around, Walmart offers their own wireless service plan with some great perks – like keeping your current phone when you switch!
This comprehensive guide will walk you through everything you need to know before getting Walmart Family Mobile. I‘ll cover how it works, what‘s included in plans, phone options, tips for activating service, and much more.
Let‘s dive in!
An Overview of Walmart Family Mobile Cell Phone Plans
Walmart Family Mobile provides no-contract prepaid cell service powered by T-Mobile‘s nationwide network. So you get affordable plans without being locked into a long service agreement.
Here are some of the biggest benefits Walmart Family Mobile offers:
- No contracts or early termination fees
- Keep your current compatible phone or buy a new device
- Bring multiple lines onto one account for discounted family plans
- 99% U.S. population coverage with over 2.9 million subscribers [1]
- Average customer satisfaction rating of 3.5 out of 5 stars [2]
- Use your own unlocked GSM phone or buy a new smartphone
One frequent complaint is lower quality 480p video streaming vs HD on other carriers. But if you‘re looking for a budget cell plan, Walmart Family Mobile has a lot of perks. Let‘s explore what you need to know before signing up!
Activating Your New Walmart Family Mobile Plan
Starting service with Walmart Family Mobile is quick and hassle-free. You have three options to activate a plan:
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Call 1-877-440-9758 to activate by phone
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Use the online account portal
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Text “ADD” to 611611 to activate
If you plan to transfer or “port” your current wireless number, provide your account number and port out PIN when activating service. The entire process usually takes 15 minutes or less to complete.
Smartphone Options With Walmart Family Mobile
Bring your own existing unlocked phone or purchase a new device – Walmart gives you flexible options.
You can find affordable iPhone and Samsung Galaxy models starting as low as $99. Higher-end smartphones like the iPhone 14 Pro Max are available too.
Other phones sold with Walmart Family Mobile plans include:
- LG models from $79 – $599
- Apple iPhones from $399 – $1,399
- Samsung Galaxies from $99 – $1,199
- ZTE ZFive starting at $49
- Prepaid flip phones from $29
You can also purchase a Walmart Family Mobile SIM card starting at just $1 to use your current phone. More on that next.
Using Your Current Phone With Walmart Family Mobile
Want to save money by keeping your existing smartphone? No problem! Walmart Family Mobile allows you to bring your own phone as long as it‘s compatible.
Nearly any unlocked GSM phone will work, such as:
- Recent iPhone models
- Samsung Galaxy models
- Google Pixel phones
- LG smartphones
- Moto G models
To check if your device will work, simply text “BYOP” to 611611. You‘ll get an instant reply confirming compatibility.
If your phone is compatible, pick up a Walmart Family Mobile SIM card for as low as $1. Pop it into your device and you’re all set!
SIM card tip: Purchase online for delivery in 2 days, or get it immediately in-store. Just confirm your SIM card size before buying.
Overview of Walmart Family Mobile Plan Options
Walmart Family Mobile offers prepaid plans for individuals and families with options for unlimited and limited data.
Single Line Plan Pricing
| Plan | Monthly Price | Highlights |
|---|---|---|
| Unlimited Plan | $50/month | Unlimited talk, text & 30GB high-speed data |
| Unlimited Max Plan | $60/month | Unlimited talk, text & 40GB high-speed data + 15GB hotspot |
| 20GB Plan | $35/month | 20GB high-speed data with carryover data |
| 10GB Plan | $25/month | 10GB high-speed data with carryover data |
Multi-Line Family Discounts
- Unlimited Plan: $24.88/month per extra line
- Other Plans: Up to 5 lines for $20/month per extra line
Discounts for bundling multiple lines make Walmart Family Mobile super affordable for families!
Payment, Billing and Account Management
Managing your Walmart Family Mobile account is simple. Pay your bill conveniently through:
- Debit/credit card
- PayPal
- Linked bank account
You can pay monthly through the website, app, or by calling. Set up autopay to ensure you never miss a payment.
Through the Walmart Family Mobile app, you can also:
- Check your balance
- View payment history
- Change plans
- Shop for new phones
- Access billing support
Tip: Set up paperless billing to go green and avoid fees.
Additional Features, Perks and Add-Ons
Beyond just cell service, Walmart Family Mobile comes with a few nice extra features:
- Pandora Premium – Get 90 days free then $4.99/month (save $5 a month!)
- SafeLink Program – $10 off coupon for free monthly minutes and data
- Global Calling Card – $10/month for international calling
You can also enable mobile hotspot on your phone to share data for an added monthly fee. Video streaming is capped at 480p quality.
Transfer Your Current Number to Walmart Family Mobile
Switching carriers but want to keep your existing wireless number? Walmart Family Mobile makes it easy.
To port your number over, follow three simple steps:
- Select a compatible unlocked phone
- Choose a Walmart Family Mobile plan
- Provide your number during activation
The entire number transfer process takes 15 minutes on average. You‘ll get alerts as your number ports over.
Pro Tip: Time your activation so your old service ends when the number ports over to avoid any lapse in coverage.
Reliable Customer Service Available
Need help activating your service, managing your account, or have questions about billing?
Walmart Family Mobile customer service is available 7 days a week from 8am to 11:45pm Eastern Time at 1-877-440-9758.
Some reasons to contact support include:
- Activating a new line or phone
- Payment issues or billing questions
- Changing your rate plan
- Reporting a lost or stolen device
- Managing parent/child account controls
- Resetting voicemail password
- Getting help with a phone trade-in
Walmart Family Mobile aims to provide helpful support whether you‘re switching carriers, activating new service, or have been a customer for years. Reach out anytime you need assistance!
Joining Family Plans is Simple
For families looking to save, Walmart Family Mobile makes it easy to bundle multiple lines onto one shared account.
When starting family plans, one line needs to be activated first as the primary account holder. Then additional lines can be added and set up with parent/child controls if desired.
Some perks of Walmart Family Mobile family plans include:
- Discounted multi-line rates
- Mix and match unlimited and limited data amounts
- Manage all lines through one account
- Use your own phones or buy new devices
- Change or cancel lines anytime
Save big when you bring your whole family over to Walmart Family Mobile!
Avoiding Hidden Fees
When signing up for cell service, hidden fees dragging down your bill are no fun. The good news is Walmart Family Mobile keeps it transparent.
Aside from taxes, here are all the standard fees to be aware of:
- $25 SIM card kit fee when activating in-store
- $10/month for global calling add-on
- $5/month for mobile hotspot add-on
As long as you pay your bill on time, there are no surprise overage charges either. Pick an ample data plan and usage amounts roll over to the next month.
Is Walmart Family Mobile Right For You?
Here are a few final pros and cons to consider about Walmart Family Mobile:
Pros
- No long-term contracts or early termination fees
- T-Mobile network provides 99% U.S. population coverage
- Unlimited plans with hotspot options
- Keep your phone when switching carriers
- Family discounts for multi-line plans
Cons
- 480p video streaming quality
- No iPhone promotions/deals for new lines
- Adding global calling costs extra
Overall, if you want an affordable prepaid cell plan on a reliable nationwide network, Walmart Family Mobile is a great choice. You can’t beat the flexibility either.
Bring your own phone, buy a new device, or bundle family lines – Walmart Family Mobile aims to be your convenient and wallet-friendly wireless carrier.
I hope this guide gave you all the must-know details before getting Walmart Family Mobile cell service! Let me know if you have any other questions.
