As someone who‘s worn contacts and glasses since age 11 and battled dry eyes for decades, I consider myself a seasoned eyecare customer. I’ve purchased from local brick-and-mortars, big box chains, independent eye doctors and online pureplays like 1-800-Contacts.
But no retailer has wowed me more with affordable prices, quality products and attentive service than AC Lens. Yes, the pioneer of online optical retail founded way back in 1995!
In this in-depth review after 5+ years as a repeat customer, I’ll share:
- How much I save with AC Lens contacts and glasses
- Product features I love from brands like Acuvue, Ray-Ban and more
- Glowing customer service stories
- Key policies that protect shoppers
- Room for improvement
Let’s dive in!
My Journey With AC Lens
I first discovered AC Lens in 2017 while desperately searching for replacement contacts. My usual brand had been discontinued so I started price comparing every site I could find.
Most charged $200+ for a 6-month supply with my strong Rx. But scrolling AC Lens, those same lenses were just $129! Plus they offered free shipping and returns. Sold!
I’ve since purchased:
- 5+ years of daily and monthly contacts
- 2 pairs of eyeglasses – single vision and progressives
- Sunglasses, blue light glasses and prescription swim goggles
- OTC reading glasses and allergy relief eye drops
All for at least 15% below competitors. And I once saved a whopping 63% on frames during a flash sale!
So in addition to unbeatable prices, what keeps me coming back to AC Lens year after year?
Why I Love AC Lens For Contacts
As a dry eye sufferer, I need ultra breathable contacts to stay comfy from dawn to dusk.
I alternate between Biofinity Energys monthly lenses with 36% higher oxygen transmissibility than 1-Day Acuvue Moist. Their ultra thin profile keeps eyes white and irritation-free even during 16 hour work days!
For weekend wear, I enjoy the moisturizing benefits of DAILIES TOTAL1. These little lenses release an entire day’s worth of hydrating agents on insertion thanks to a proprietary Polar-Buffered Saline. Bliss!
AC Lens carries all major contact lens brands so I can always find the perfect fit. Lenses ship FREE in 5-7 days, protected by tamper-proof packaging.
They also warranty unused boxes of contacts for up to a year from purchase date. So I never lose money on open packages if my prescription changes. Such peace of mind!
My preferred contact lens features:
- Maximum oxygen permeability
- Lasting lubricants/hydration
- Consistent comfort and vision
- Handling ease – no ripping or sticking
- Clear packaging and labeling
- 12+ month expiration dates
Price comparison – AC Lens vs. competitors
| Lens Package | AC Lens Price | 1-800 Contacts | LensCrafters |
|---|---|---|---|
| Biofinity Energys 6 Pack | $97 | $108 | $130 |
| DAILIES TOTAL1 90 Pack | $114 | $129 | $140 |
Total contact lens savings over 5 years: Approximately $750+
Why I Love AC Lens Eyewear
From trendy blue light glasses to sturdy titanium frames made for adventure, AC Lens eyewear never disappoints.
I own 4 pairs of their Prive Revaux styles – so affordable I can refresh my look every season! Light reactive lenses darken in sunny conditions while polarized options banish glare.
I also own durable Flexon memory flex glasses that twist and bend without breaking. The acetate frames feel featherlight at just 1.8 grams.
For progressives, I chose premium Hoya lenses that adapt seamlessly as I look up, down and side to side. I enjoy seamless vision at every angle – whether I’m working on the computer or grocery shopping.
Every pair of eyeglasses and sunglasses ships with a complimentary case, lens cloth and adjustable screw driver for at-home tweaks and repairs.
My favorite eyewear features:
- Flattering, durable frames in classic and trendy shapes
- Advanced lenses: Polarized, photochromic, light reactive anti-glare
- Custom prescription single vision, bifocal and progressive
- Ultra lightweight materials like titanium, TR90 plastics and carbon fiber
- 100% UV protection across lens technologies
- Scratch protection
- Carrying cases and lens accessories
Price comparison: AC Lens savings
| Frame + Lens Package | AC Lens Price | LensCrafters Price | Savings |
|---|---|---|---|
| Prive Revaux Polarized Sunglasses | $72 | $204 | 65% |
| Hoya Progressive Glasses | $220 | $712 | 69% |
Total eyewear savings: Around $1,500+ over 5 years
Standout AC Lens Customer Service
What satisfied customer doesn’t have an AC Lens rave review story?
When I noticed vision fluctuations in one eye, their stellar support team helped identify the cause. They expedited a replacement contact lens pack at no extra charge. Vision cleared up within days!
Another time, UPS delays pushed my glasses delivery beyond the advertised window. AC Lens proactively notified me every step and refunded 25% as an apology.
I couldn’t ask for more attentive service. It‘s the icing on their optical savings cake!
Key AC Lens Policies I Depend On
- 365 day returns – One of the most generous policies that covers ANY reason.
- Free return shipping – They provide the label and handle logistics. No return hassles!
- Expedited shipping – Rush any order faster with reliable options.
- Price Match Guarantee – Get the lowest price on every purchase.
I‘ve used all of these multiple times to optimize orders and purchases.
Areas For Improvement
While AC Lens hits the mark on almost every front, a couple focus areas could elevate them to truly best-in-class status:
1. Try at home vision tests – Providing a DIY vision assessment directly on their site using an online eye chart and lens simulator would further convenience customers exploring updated prescriptions or first time correction.
2. Virtual frame try-on – With advanced augmented reality tech available, allowing shoppers to digitally try frames would provide next-level personalization and fun!
3. Vision insurance claims support – Assisting customers with claims, paperwork and reimbursement components would streamline costs and drive loyalty.
4. Mobile app – Going omni-channel with a smartphone app would allow easier repeat purchases and subscription management.
The Final Verdict: AC Lens Stands The Test Of Time
In my 20+ years navigating the eyewear market both professionally and personally, I confidently rank AC Lens as the leading value, service and savings destination for contacts and eyeglasses online.
They leverage their longtime industry standing to provide access to all major brands at consistently low prices across every category. No randomness here – just reliably excellent deals!
Meanwhile customer service stories reflect Care with a capital C. Charming service reminiscent of old school proprietors melds seamlessly with digital convenience and cutting edge web technology.
So for your next vision product need – whether itchy seasonal allergy eyes or an updated pair of everyday lenses – I wholeheartedly recommend AC Lens.
See why 30,000+ fans gave them nearly 5 stars! And if you‘re new to shopping glasses and contacts online, take comfort in their rock solid 365 day fit and happiness guarantee.
Here‘s to clearer, more comfortable vision ahead with AC Lens by your side!
