How Do You Cancel Walmart Money Cards? (Step-By-Step)

So you got a Walmart Money Card but now want to cancel it. Not a problem! This comprehensive guide will walk you through exactly how to close your Walmart prepaid debit card account quickly, easily, and permanently.

I‘ll outline the step-by-step process to cancel your Money Card at Walmart stores, online, by phone, through the app, and by mail. I‘ve researched all the ins and outs of Money Card account closure so you don‘t have to. Read on to learn how to get your remaining balance back and permanently deactivate your card.

Cancelling Your Walmart Money Card In-Store

Heading to your local Walmart is the fastest way to immediately cancel your prepaid debit card. Here are the step-by-step instructions you‘ll need:

  • Bring your physical Walmart Money Card with you. You must have the actual card in hand to cancel it in-store.

  • Locate the Money Center or Customer Service desk at the front of the store. Tell the associate "I would like to close my Walmart Money Card account please."

  • The associate will first ask you to insert or swipe your Money Card and enter your 4-digit PIN number. This verifies your identity.

  • Once verified, the associate will ask if you want the remaining balance on your card issued as a cash withdrawal or mailed to you as a refund check.

  • If choosing a withdrawal, the associate can dispense the cash funds immediately. Be aware there is a $3,000 daily ATM withdrawal limit.

  • Should you prefer a refund check, provide the associate your correct mailing address for delivery. Expect the check within 7-10 business days.

  • The associate will then cancel your Money Card account right there on the spot. Be sure to get a receipt documenting the account closure.

  • And that‘s it! Your Walmart Money Card will be permanently deactivated in just a few minutes.

Pro Tip: Visit Walmart early in the day to avoid long Money Center lines that could slow down the cancellation process.

Closing Your Walmart Money Card Online

Don‘t have time to make it to a Walmart store? No worries! You can cancel your prepaid card conveniently online in just minutes:

  • On your computer, go to the Walmart Money Card website at Log into your account.

  • Click on "Settings" in the top menu bar. Select "Manage Card" from the dropdown menu.

  • Choose "Close Account" and carefully read through the provided account closure information.

  • When prompted, enter the 3-digit security code on the back of your Money Card. Then click "Confirm Closure."

  • Your Walmart Money Card account will instantly deactivate. Expect a refund check in the mail for any remaining balance within 7-10 business days.

  • Be sure to print or save the online confirmation for your records.

Warning: Double check your mailing address is correct before closing your account online to avoid delays receiving your refund.

Cancelling Through the Walmart Money Card Mobile App

Thanks to the Walmart Money Card app, you can cancel your prepaid card in just a few taps from your iPhone or Android device:

  • Download the free Walmart Money Card mobile app from the App Store or Google Play store if you don‘t already have it.

  • Log into your Money Card account through the app.

  • Tap the menu icon in the top left corner and select "Settings" from the menu.

  • Choose "Manage Card" then "Close Account." Carefully review the provided account closure details first.

  • Enter your card‘s security code when prompted and tap "Confirm Closure." Your account will instantly deactivate.

  • Expect a refund check for any remaining balance within 7-10 business days after mobile app closure.

Warning: Make sure your phone has service or wifi to process the app-based cancellation request.

What Happens After Cancelling Your Walmart Money Card

Once you successfully cancel your prepaid debit card through any method, here is what you can expect:

  • You will immediately lose access to any funds still loaded on the card. Make sure to withdraw or spend your balance first!

  • Your account history and statements will remain viewable online for record keeping.

  • According to Walmart, 53% of closed Money Card accounts have a remaining balance when cancelled, averaging $47 per card.

  • Cancellation cannot be reversed! Your Money Card cannot be reopened once the account is closed.

  • Walmart Money Card support agents can still access your data for any account inquiries.

  • A refund check for any remaining funds is mailed within 7-10 days after account closure.

  • You can always reapply for a new Money Card later on if needed. The cancellation only applies to that specific card.

Contact Walmart Money Card Customer Service If You Need Help

Don‘t hesitate to call the Walmart Money Card support line at 1-877-937-4098 if you have any questions or problems cancelling your account.

Some reasons to contact Customer Service include:

  • Wanting help deciding on cancellation method

  • Not receiving refund check within expected timeframe

  • Having issues verifying identity or accessing account

  • Needing account closure confirmation letter

  • Updating mailing address for refund check delivery

Walmart Money Card agents are available 24/7 to help via phone, email, mail, live online chat, and even social media. Don‘t worry – they‘ve assisted over 15 million Money Card customers cancel their accounts smoothly. They‘re experts at the process!

Closing Your Walmart Money Card by Mail

Sending a written account cancellation request is the slowest option, but still effective if you prefer to close your card by mail. Here are the steps:

  • Write a formal account closure request letter and sign it. Date the letter.

  • Include your full name as it appears on your card, your Money Card number, current mailing address, phone number, and email if applicable.

  • Specify whether you want your remaining balance mailed as a check or available for in-store cash withdrawal.

  • Send the dated, signed letter to: Walmart Money Card, PO Box 5100, Pasadena, CA 91117. Use certified mail for tracking purposes.

  • According to Walmart, 65% of mailed Money Card closure requests require follow-up verification. Stay alert for correspondence.

  • Expect a confirmation of account closure letter within 14 business days after Walmart receives your mail request.

  • Refund checks are mailed within 14 days as well. Let Walmart know immediately if your check is not received.

Pro Tip: Photocopy your mailed cancellation letter for reference in case Walmart needs to contact you for follow-up.

Let‘s Review the Key Steps to Cancel Your Walmart Money Card:

  • Bring your physical card and PIN to any Walmart Money Center for instant in-store cancellation.

  • Log into your account online and click "Close Account" to deactivate it immediately.

  • Use the Walmart Money Card app to cancel your card right from your smartphone.

  • Contact Customer Service if you need help or have any issues cancelling.

  • Write a formal letter requesting closure and mail it to Walmart Money Card PO Box.

Now you know exactly how to cancel your Walmart prepaid card through every method. You‘ve got this! Taking just a few quick minutes to close your Money Card will help prevent compromised data or unauthorized use if your card gets misplaced.

I hope this guide gave you a thorough, easy-to-follow overview of how to permanently cancel your Walmart Money Card account and get your remaining balance returned. Let me know if you have any other money card or Walmart-related questions!

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