How Do I Contact Walmart HR In 2023? (Numbers + More)

Hey there! Wondering how to get in touch with human resources at the largest private employer in the United States? You‘ve come to the right place!

With over 2.3 million employees worldwide, Walmart needs an extremely robust and well-staffed HR department.

Whether you‘re a prospective employee with a job application question, a new hire needing onboarding assistance, or a current associate dealing with a workplace issue, contacting Walmart HR quickly is key.

This comprehensive guide will walk you through every possible way to get in touch with Walmart HR staff in 2024 and beyond. Let‘s get started!

A Snapshot of Walmart‘s Scale

To get a sense of why Walmart‘s HR department is so massive, let‘s look at some stats on the retail giant‘s size:

  • 11,500+ stores across 27 countries
  • $573.78 billion in net sales in FY 2022
  • 2.3 million associates worldwide
  • 1.6 million US Walmart employees
  • 4,750 Walmart and Sam‘s Club stores in the US
  • 265 million customers visiting weekly (66 million in the US alone!)

Yeah, Walmart is enormous! Managing so many employees and customers globally requires highly sophisticated HR capabilities.

Walmart‘s HR Department At a Glance

So how exactly does Walmart‘s HR operate? Here‘s a quick overview:

  • Headquarters in Bentonville, Arkansas
  • 1260+ employees in the HR department
  • Overseen by Donna Morris, Chief People Officer
  • HR teams for recruiting, training, benefits, policy, employee relations, and more
  • On-site HR staff at every Walmart location worldwide

Walmart HR utilizes data analytics and AI to gain insights into the massive amounts of employment data they handle. However, they also emphasize personal employee feedback and open communication.

Let‘s explore the key phone numbers, contacts, and online platforms you can use to get in touch with Walmart HR staff for any need.

Main Walmart HR Phone Number

For general questions on any HR-related issue, call:

Walmart HR: 866-368-3289

This number should be your first stop for help with:

  • Job applications and interview process
  • Finding open positions
  • New hire onboarding
  • Training and development opportunities
  • Payroll and compensation issues
  • Health benefits questions
  • Workplace incidents and concerns
  • Company policies and guidelines

The 866-368-3289 number will connect you to a Walmart HR representative who can answer your questions or direct you to the appropriate department for further assistance.

It‘s available Monday to Friday from 8 AM – 8 PM Central Time.

Walmart HR Numbers For Specific Needs

Along with the main helpline, Walmart provides associates with dedicated HR numbers for more targeted issues:

HR Issue Phone Number
Wages/Hours/Feedback 1-800 361-0781
Benefits Help 1-800-421-1362
Calling Out Sick 1-800-775-5944
W-2 Tax Forms 1-877-325-9239
Customer Complaints 1-855-315-2743
Counseling/EAP 1-800-825-3555

Having specific numbers for needs like your W-2 form or calling out sick helps route your call directly to the right team at Walmart HR.

For example, if you misplaced your W-2 tax form, call 1-877-325-9239 to speak with an associate who can look up your W-2 information right away and assist further.

Walmart HR Department Teams and Responsibilities

To support all aspects of the employee lifecycle for over 2 million associates globally, Walmart HR consists of specialized teams with unique roles:

Recruiting and Hiring

  • Sources qualified candidates for open positions
  • Manages job postings and the application process
  • Conducts interviews and screens applicants
  • Extends job offers to top talent


  • Handles new hire paperwork and orientation
  • Ensures new hires complete training
  • Gets employees set up with company systems and tools


  • Develops and leads training programs
  • Provides onboarding for new associates
  • Manages ongoing skills development and refreshers
  • Facilitates leadership and management training

Compensation and Benefits

  • Manages the payroll process
  • Administers health insurance and other benefits
  • Runs retirement account plans like 401(k)
  • Oversees time-off requests and policies

Employee Relations

  • Supports positive associate and management relations
  • Fields workplace complaints and concerns
  • Investigates issues like harassment and discrimination
  • Upholds codes of conduct

Workplace Safety

  • Develops programs to reduce hazards and risks
  • Leads safety training for associates
  • Manages incidents, accidents, and injuries

This wide range of specialized teams allows Walmart HR to meet the end-to-end needs of associates globally.

How Does Walmart HR Compare to Other Retailers?

How do Walmart‘s HR capabilities stack up against key retail competitors like Target and Amazon? Let‘s compare:

Metric Walmart Target Amazon
Employees 2.3 million 360,000 1.6 million
Store Footprint 11,500+ stores 1,900+ stores Physical stores only in select markets
HR Phone 866-368-3289 800-394-1885 No published general HR number
HR Chat No Yes Yes
Anonymous Reporting Yes – Ethics Hotline Yes – Integrity Hotline Yes – Ethics Hotline

While all three have strong HR functions, Walmart‘s massive employee base makes their HR infrastructure more expansive. Target offers an HR chatbot not seen at Walmart or Amazon.

However, Walmart matches the others by providing associates with clear helpline numbers and anonymous reporting options.

Contacting Walmart HR For Interview or Application Questions

If you‘ve recently applied for a job at Walmart, you may be wondering: how can I check my application status or follow up on my interview?

Here are some tips:

  • Call the candidate support line at 800-955-7267 between 7am – 4pm CT Monday to Friday. Recruiters can look up your application and provide updates.

  • Log into your candidate profile on Walmart‘s career site. You can view notes from recruiters here.

  • Locate the hiring manager on LinkedIn and send them a message to follow up. Introduce yourself and inquire about next steps.

  • Ask specific questions about the role, team, or day-to-day responsibilities. This shows your strong interest.

  • If you interviewed, send a thank you note to your interviewers reaffirming your enthusiasm.

  • Check your email spam folder for any correspondence you may have missed.

  • Be patient but persistent in following up. Hiring can take time with an employer as large as Walmart.

Getting hired at the world‘s biggest retailer takes persistence. Utilize these tips to get answers from Walmart‘s recruiters and stand out.

How To Call Out Sick At Walmart – Call This Number

Need to call out of your scheduled shift at Walmart because you‘re home sick? Follow this simple process:

1. Dial 1-800-775-5944 – This is Walmart‘s dedicated call-out line for absences.

2. Enter your 6-digit associate ID – This is on your name badge or can be provided by a manager.

3. Enter your 4-digit birth date – Use the MMYY format.

4. Enter your 5-digit store number – Posted prominently at your location.

5. Write down the confirmation number – The system will provide one after entering the above.

6. Let your department manager know – Once your absence is logged, also call to notify your department manager directly if possible.

Calling out sick the right way ensures you stay compliant with Walmart‘s attendance policy. This prevents any issues down the line.

And be sure to call in each day you‘re out ill – don‘t assume one call-out covers multiple days missed in a row.

How To Contact Your Walmart Manager

Need to get in touch with your direct supervisor or another member of management at your Walmart location? Here are the steps:

1. Call 1-800-775-5944 – The main call-out number

2. Enter your ID, birth date, and store number when prompted

3. Write down the confirmation number the system gives you

4. Wait to be connected to your store

5. Tell the manager the confirmation number

6. Ask to be transferred to your department manager

7. Leave a voicemail if you don‘t connect directly

8. Follow up with an email if you need a paper trail on the issue

Getting in touch with your manager directly shows you are proactive about addressing questions and concerns right away.

How To Report an Ethics or Compliance Issue at Walmart

Walmart emphasizes maintaining high ethical standards across all locations and associates.

If you observe misconduct, discrimination, safety issues, or other concerning behavior in your store, you have an obligation to speak up.

You can report ethical violations and compliance issues confidentially through the following channels:

  • Open Door Helpline: Call 1-800-530-9923 to discuss your concerns.

  • Global Ethics Helpline: File a report online or call 1-800-963-8442. You can report anonymously.

  • Labor Relations Line: Discuss employment legal issues at 1-800-778-9804.

When submitting a concern, provide specifics like dates, names, and examples. You can follow up on the status of your report by contacting the ethics office.

Speaking up helps Walmart address problems and protect other employees from harm or injustice.

Key Takeaways – Contacting Walmart HR

Reaching out to Walmart‘s HR department is easy with a few key tips:

  • For any issue, call the main HR number: 866-368-3289

  • Utilize dedicated lines for specific needs like attendance, benefits, payroll, etc.

  • Contact recruiters and hiring managers directly about job applications.

  • Get in touch with your supervisor by calling your store‘s call-out line.

  • Submit confidential feedback and complaints through the Global Ethics Helpline.

  • Ask lots of questions and follow up persistently to get the answers you need.

With over 2 million employees worldwide, Walmart HR has tools and processes to support you. Don‘t hesitate to reach out!

I hope this insider‘s guide to contacting Walmart HR helps you get the assistance you need. Let me know if you have any other questions!

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