Introducing Frost NYC: New York‘s Jeweler To The Stars
Frost NYC burst onto the hip hop jewelry scene in the early 2000s with a mission to make high-end, celebrity-worthy bling accessible to everyday customers. Founded by Arthur Ilyev and Nick Kaykov and headquartered in the heart of New York‘s Diamond District, Frost NYC has become the go-to jeweler for rappers, athletes and artists looking to add some ice to their style.
With its extensive collection of men‘s and women‘s bracelets, watches, chains and more, often accented with diamonds, rubies and gold, Frost NYC has attracted some seriously famous clientele. We‘re talking Travis Scott, Rick Ross, Nicky Jam and Charlamagne, just to name a few. Even the late, great Biggie Smalls has inspired many Frost NYC designs.
But does having star-studded customers automatically equal great service and products for us non-celebs? This extensive Frost NYC review will analyze if their glitzy image truly lives up to the hype.
The Good, The Bad and The Icy: Examining Frost NYC‘s Pros and Cons
As an avid jewelry lover but also a savvy, cautious shopper, I always do my due diligence before making big purchases. When I stumbled upon Frost NYC‘s impressively blinged-out Instagram page, I knew I had to dig deeper before dropping some hard-earned cash.
Here‘s an overview of my key findings:
Where Frost NYC Shines
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Celeb-status brand recognition and high-profile clientele like Travis Scott. Their famous fans make Frost NYC feel aspirational yet approachable.
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Fully customizable jewelry manufacturing. They can bring your unique designs and ideas to frosted-out life.
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Offer in-house financing plans for purchases over $500 through Affirm that won‘t tank your credit score.
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Lifetime warranty and free maintenance on most pieces like the Big Gold Jesus Cross. Gives peace of mind for such expensive investments.
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Generous holiday sales like their current 30% off sitewide promotion. Who doesn‘t love a good deal?
Where Frost NYC Falls Short
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Slow refund and exchange process with multiple customer complaints of waiting weeks or even months for returns to be completed.
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Spotty responses from customer service team with reports of emails, calls and messages going unanswered for days. Unacceptable when spending thousands.
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Reputational damage and low online ratings plagued by bad reviews around poor communication and disappointing experiences.
So in summary – amazing bling but potentially lackluster service. Read on for recommendations from a shopper feeling equal parts tempted and hesitant.
Reviewing Frost NYC‘s Most Popular Jewelry Items
I‘ll be the first to admit that Frost NYC‘s jewelry feeds my inner magpie attracted to all things sparkly. And with celebs like Jay Z and Biggie repping the brand hard, their signature pieces possess an irresistible allure.
Let‘s check out a few of their best-selling items that fuel jewelry envy across the lands:
Mens Solid Cuban Link 10K Gold Chain
Starting at just $469, Frost NYC‘s Cuban link chains are versatile classics that always stay in style. Customize yours by choosing lengths between 20 to 30 inches and widths from 2.5mm up to 8.55mm for bold impact. Throw on a matching Cuban bracelet and diamond cross pendant to complete the lewk.
Men‘s Hollow Diamond Cut Franco Chain in White Gold
For $469, you can channel your inner Migos with this white gold Franco chain that‘s durable enough to hold the chunkiest pendants. Its diamond-cut edges provide the ultimate icy shine to elevate basic tees into on-point fashion moments.
0.5 Carat Diamond Ankh Pendant in Yellow Gold
Drip some mystical Egyptian flavor onto your chest with this Ankh pendant coated with 0.5 carats of diamonds for $665. It might not be cheap but according to Biggie, "Mo‘ money, mo‘ problems so I‘d rather take the mo‘ money." Preach.
Pharoah Ruby Ring In Yellow Gold
Embrace your inner monarch with this ruby-studded Pharoah ring made of solid 10k gold and costing around $292. The bold crimson stone makes a royal statement against yellow gold. Stack it up with some iced-out bands for maximum bling per finger.
0.25 Carat Princess Diamond Studs for Men
You can‘t call your ear bling complete without a pair of princess-cut diamond studs like these 14k white gold ones containing 0.25 carats for $381. Frost yourself out with their radiant, icy shine befitting hip hop royalty across the lands.
Analyzing Frost NYC Reviews From Customers
As much as the social media flexing attracted me in, I wasn‘t about to drop money on jewelry sight unseen without digging into customer experiences first.
I checked out reviews across multiple different sites to eliminate bias. And I have to be fully transparent with you – Frost NYC‘s ratings raised some red flags.
The Good Reviews
Yes, there were positives among the product feedback such as beautiful designs, durable materials and items matching their descriptions. I even noticed some reviews featured on the Frost NYC site itself:
"My new bracelet looks awesome! Great customer service with my first purchase!"
"Copped a Superman chain made fully to my request. My agent said it‘s amazing quality. I recommend Frost NYC if you want real jewelry."
The Overwhelmingly Negative Reviews
However, an uncomfortable number of poor reviews reveal the darker side of Frost NYC‘s business:
"Do NOT waste your time or money with this company."
"Horrible experience. Out $3k with no chain and awful customer service."
"Beware of Frost NYC! Still waiting on my refund after returning my ring months ago."
Across various ratings platforms, issues around terrible communication, broken promises and disappointing products plagued Frost NYC‘s reputation. Out of 465 Google reviews, they barely scraped a 2.2 star rating with complaints echoing again and again about atrocious customer service after a sale is made. Their BBB profile carries a damaging rating of 1 star.
Obviously these alarming reviews are impossible to ignore if you‘re considering a purchase from Frost NYC. But is there still hope? Should this jewelry brand be forever relegated to the land of DO NOT BUY? Perhaps not, but continue with an abundance of caution…
Should You Buy Frost NYC Jewelry? Tips From a Cautious Shopper
Despite Frost‘s apparent issues, stunning pieces like diamond princess studs still call my name. However, I cannot justify spending hard-earned money on anything but an exceptional product AND customer service to back it up.
So rather than write Frost NYC off completely, I‘d suggest proceeding with the following best practices to minimize disappointment:
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Have realistic standards. This is budget-friendly bling, not Tiffany & Co.
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Start small if new to the brand. Is their $300 ruby ring worth a test run before dropping $5k?
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Inspect jewelry promptly upon arrival. Catch defects immediately to start timely returns.
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Pay with credit cards for purchase protection to dispute if needed.
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Confirm authenticity of gold, diamonds etc to verify quality claims.
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Email concierge ahead of time with specific product questions to set expectations properly around custom designs.
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Follow up continually post-purchase around shipping updates, returns and other issues. Squeaky wheel gets the jewels!
Essentially, go into a Frost NYC transaction as an overly-cautious, mildly pessimistic shopper and you might just have your dreams of affordable icy-out jewelry come true!
Current Frost NYC Discount Codes and Promotions
Luckily, Frost NYC seems to stay stocked up on killer sales, especially around peak holiday shopping seasons.
Their website currently displays a sitewide 30% off discount for all blinged-out jewelry items. I don‘t see any specific Frost NYC promo codes published at this time but the automatic markdowns still help offset some of their frankly outrageous regular retail prices.
For example, you can take home a two-tone 10k Figaro gold chain for just $349 after the steep Black Friday price cut rather than $498 originally. Even their showstopping diamond cross pendants cost under $600 versus almost $900 after discounts hit the bling.
Stack up multiple sale pieces to hit the minimum financing threshold too!
Where To Buy Frost NYC Bling
Frost NYC jewelry is sold through two main channels:
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FrostNYC.com – Shop online 24/7 directly from their ecommerce site for immediate, high-demand hip hop jewelry buys
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In-Person Showroom – Located at 20 W 47th St, New York, NY 10036 smack in the diamond district
Regardless of channel, Frost NYC provides free, fast shipping and insurance on every order. Pieces typically arrive securely on your doorstep within 5-7 business days.
International shipping is also available but expect slightly longer delivery timeframes as bling travels beyond US borders.
Frost NYC Jewelry: Frequently Asked Questions
For readers close to pulling the trigger on their dream Frost NYC pieces, here are answers to some of the brand‘s most commonly asked questions:
What are Frost NYC‘s jewelry size dimensions?
Chain lengths range from 20 to 30 inches while widths span from 1mm all the way up to a wrist-straining 21mm. Feel free to customize the chain thickness for perfect personal proportions.
Does Frost NYC offer jewelry financing?
Yes! Frost NYC has partnered with lending service Affirm to provide financing plans from 10-30% APR if you spend over $500. Monthly payments can be spread out across 3, 6 or 12 months.
What is Frost NYC‘s shipping and returns policy?
Every Frost NYC order ships with free, insured delivery within 5-7 days on average. However returns and exchanges tend to be more of an ordeal based on their sea of negative reviews around poor responsiveness. Make sure to inspect items immediately upon arrival and follow up persistently for best results if any defects are found.
And there you have it – everything you could possibly need to know before buying from New York‘s diamond-slinging jewelry supplier to the hip hop stars. Sidestep their customer service landmines and their shining chains might just be an A-list-worthy addition to your roster after all. Now head over to FrostNYC.com and filter for their fullest, most frost-tastic pieces to find your signature statement-maker!
