Concerned about AI taking over? Don’t be! Our objective is to demonstrate how AI is shaping the future of businesses for the better.
The use of artificial intelligence (AI) has transformed our daily lives. And interestingly, a number of businesses have changed their practices in response to the recent pandemic, using AI as the foundation for these changes without us even being aware.
Today, ‘work from home' isn't just viewed as a remedy for lock-downs and social isolation. It turns out that employers like the remote working model because it allows them to recruit talent from a broader pool of skills and backgrounds, while employees like having a home office so that they don't have to commute to work every day. But what does this all have to do with AI, you might ask?
First, you might want to consider moving your business online by looking at the gaming industry as an inspiration. As far as leveraging technology to improve customer experiences goes, the gaming industry is always ahead of the curve.
Conversational AI, or chatbots, were among the first to be used for customer service in the casino industry. Casinos online are fiercely competitive, so, as a player, you need to choose your casino very carefully – especially if you’re living in the Middle East/North Africa countries where restrictions on gaming are tight.
If you’re interested in finding out more about how these selections are made, and the criteria that are used, visit the site. They cover everything from instructions to bonuses as well as the best live dealer casino games available, such as blackjack.
As long as you have the internet on your mobile phone or PC, joining the next blackjack table with a professionally trained dealer via live video streaming is as simple as contacting customer support from these operators.
As a result, these businesses must stand out in order to be successful. Their means of accomplishing this is by providing exceptionally high levels of customer service.
Businesses can use chatbots to answer basic questions quickly and efficiently – essentially acting as a talking FAQ page. If a chatbot can’t resolve a customer's question, a customer service representative will then step in to assist the customer.
The future of customer service in 2022 will be shaped largely by companies that work together harmoniously with both human agents and artificial intelligence agents. A chatbot learns how to respond to a customers’ needs – and continues to do so – with the help of Natural Language Processing (NLP).
Many people may fear the loss of jobs as a result of this, but at this point, this fear is unfounded. Chatbots are actually beneficial in that they allow agents to spend more time working with customers who have more complex problems, thereby ensuring a positive experience for everyone.
Remote Working solutions
We expect remote working to grow through the year 2022 and beyond. AI solutions can be used for efficient and effective workflow optimisation and remote workforce management.
The use of artificial intelligence can help businesses handle a variety of back-end tasks, freeing up their employees to concentrate on the work that requires more intellect or creativity. AI can also be used to automate certain aspects of the sales process, such as generating leads, sending follow-up emails, etc.
When conducting a virtual meeting, AI is useful for gathering data, resources, websites, videos, and documents. As well as verifying identification paperwork and validating signatures, artificial intelligence can be used for virtual onboarding of new clients – saving valuable time.
Sharing Research and Data
Perhaps the most important application of AI technology today involves the way in which scientists are able to share and comb through enormous amounts of data.
Medical communities have rallied in unprecedented ways in response to the recent pandemic, enabling miracles to occur in a short amount of time. We know that collaboration of this nature will become more common over time. The use of artificial intelligence allows doctors, scientists, researchers, conservationists, etc., to share information and compare data seamlessly.
Knowledge sharing is the key to addressing global climate change, war, famine, and poverty at a time when our planet urgently needs our help. Our ability to collaborate effectively and overcome geographical and cultural barriers can be enhanced by artificial intelligence.
Artificial intelligence technology will continue to grow just as all innovation in the world does, but as you can see from the points we have mentioned above, it seems more practical to welcome the era of AI with open arms than to be concerned about the rise of robots – at least for the time being!