When Amazon Delivers to the wrong address…

When Amazon Delivers to the wrong address many things can happen. In general, the degree of anger causes some to greet the situation with intense determination.

Doing research to resolve this situation requires one question. What caused Amazon to deliver packages to the wrong address in the first place?

Amazon has a great reputation for delivery success and efficiency, but errors do occur at times. When mistakes happen, it is important to know how to manage these very delivery mishaps and situations.

No need to worry though because Amazon will almost always take the responsibility outright for this problem. Even if we make the mistakes on our own?!

Arm yourself with the proper things to get your items when Amazon delivers to the wrong place. Check out and learn more with these useful tips about what to do with your Amazon order and what to do to get your delivery to you!


Why does Amazon deliver to the Wrong Address?

Why does Amazon deliver to the Wrong Address

Amazon is busy and active every day and every minute almost everywhere around the world. Delivering a wide range of benefits, Amazon is bound to be overwhelmed.

Here’s a simple and easy to follow guide to follow. Basically, run through and see exactly what you need to do with your Amazon order when it is not delivered.


Common Reasons for mistakes with shipping include the following:

Common Reasons for mistakes with shipping

  • An Amazon package could get lost or never come because of an incorrect address.
  • Many customers actually might misspell or mislabel their address.
  • Busy routes with many customers oftentimes have more packages lost because of sheer volume.
  • A mistake in delivery would most likely be made by the shipper. For example, the courier would incorrectly read or interpret the label for delivery.
  • Amazon Prime and free shipping for two days creates sensitive time frames and rushes. Ultimately, packages get lost. Therefore, packages are then often sent to the wrong recipients and many are left confused and frustrated.

Another thing to consider are individual sellers. For example,an order sold and shipped by a third-party seller may experience other delays. So, always contact the seller directly to inquire about assistance.

Lastly, don’t get stressed because your package and delivery is not lost or stolen. Most likely, the delivery was sent to an incorrect address or location.


Things to Do when Amazon doesn't deliever

Amazon doesn't deliever

First and foremost, any customers should review and confirm the address page. Why? To make sure that it has been entered correctly, so you are not to blame for Amazon delivering to the wrong address.

Confirm Your Package Delivery

After buying anything on Amazon, always check your shipping through Buy Shipping Services on the site. Shipment is confirmed automatically. However, check for the following:

  • Ship date
  • Carrier
  • Shipping service (or Ship method or name of specific delivery)
  • Amazon Tracking ID

Confirm Delivery Through Your Tracking Info

Confirm Delivery Through Your Tracking Info

Always confirm your Amazon order has not been delivered to an address other than your own. Simply, review your tracking information.

For example, if your tracking information does not correspond then look further into the missing delivery.  But, first check to see that a package has been delivered at all.

Like has been stressed when Amazon does not deliver your package you need to double check a few things. The next step is crucial, always verify and confirm the shipping address in the “Your Orders” section of Amazon.

Furthermore, what is crucial, then try to locate for a notice or confirmation of attempted delivery. In addition, search around the delivery location and even immediate area for your package. Lastly, to be absolutely sure, wait 48 hours before contacting Amazon or going further.


Getting in Contact with Amazon

Getting in Contact with Amazon

If packages get lost the Amazon customer service can be contacted at their 1-800 number. The customer service phone number for Amazon is 1-888-280-4331. This contact number is available 24 hours a day, seven days a week.

Like most major retailers, Amazon customer service leads you to an automated phone system.  Automated customer support methods will limit what you can get resolved quickly. Unfortunately calling Amazon directly, speaking with Amazon customer service can take a longer time than usual.

Ways to Contact Amazon

Ways to Contact Amazon

Calling the Amazon hotline is the quickest way to get a hold of Amazon. Outside of calling on the phone, you can use a variety of ways to contact Amazon

  • Go online, and access the Amazon Customer Service page on the Amazon Website. Many questions are easily accessible however there are times to pursue more answers from customer service in person.

If you go to Amazon site make sure to access this section of the site for more information: https://www.aboutamazon.com/news/company-news/contact-amazon-customer-service

Amazon Email for customer Service and Complaints is best with this email: [email protected]

BTW, If it is a third-party seller, you can contact the seller on Amazon directly.


Social Media Options for Amazon

Amazon facebook

Social Media offers a way to resolve problems that may take time or require an urgent solution. When you complain or try to find a solution for missing packages or wrong deliveries then expect more quick responses.

  • Contact Amazon on social media through popular sites found on Twitter, Facebook, and Instagram.
  • When engaging on social media, always decide to pick an online chat by picking the “Help” option on the Amazon site.

When Amazon delivers to a wrong address, finding solutions may mean becoming creative. Use social media to be effective to seek and share some productive ways to publicly display your delivery issues.

This method may be more time-consuming, however this type of complaint will always be handled and taken seriously when Amazon receives or gets your request to report any problem with a customer’s parcel. Amazon will issue a refund if the problem was due to the delivery company. But, it is possible that this might vary for customers who accidentally select the wrong address during their order.

This article will provide useful information and tips on how to obtain a refund for your packages not arriving.


Amazon Site Resource:

  1. Amazon Source: https://www.aboutamazon.com/news/company-news/contact-amazon-customer-service
  2. Amazon site Resource: https://www.amazon.com/gp/help/customer/display.html%3FnodeId%3DGENAFPTNLHV7ZACW

How useful was this post?

Click on a star to rate it!

Average rating 5 / 5. Vote count: 2

No votes so far! Be the first to rate this post.