Introducing Marketnshops
Marketnshops is an online clothing retailer catering to fans of streetwear and urban fashion. Founded in 2016, the Los Angeles-based company has made a name for itself with its bold graphics, niche pop culture references, and collaborations with major brands like Nike and Puma.
I first stumbled upon Marketnshops while searching for a gift for my streetwear-obsessed nephew. Their edgy t-shirt designs immediately caught my attention. However, as an discerning shopper, I needed to research further before making a purchase. This review aims to analyze whether Marketnshops lives up to its hype.
Assessing the Marketnshops Product Range
With over 300 items across its men‘s and women‘s ranges, Marketnshops offers an extensive selection of urban apparel and accessories. Their product categories include:
- T-shirts and tanks
- Sweatshirts and hoodies
- Jackets and coats
- Pants and shorts
- Hats
- Bags
- Accessories like socks and jewelry
The most popular product appears to be graphic t-shirts, which showcase the company‘s signature bold prints. These reference everything from 90s hip hop to anime to surreal internet humor.
While such novelty prints wouldn‘t suit my personal style, I can appreciate the creativity behind designs like the "Rhinestone Arc" tee depicting the Marketnshops logo in rainbow rhinestones. For young streetwear aficionados, pieces like this offer a chance to stand out from the crowd.
When it comes to quality, the apparel itself seems decent but not extraordinary. Most items are 100% cotton with no technical fabrics or performance features. However, construction and durability gets positive feedback from buyers.
Compared to mall brands, Marketnshops pricing sits at a moderate level. Graphic t-shirts mostly cost $45 to $65. Outerwear ranges from $128 for a nylon coach‘s jacket to $378 for a faux fur coat.
While not exactly cheap, fans feel the uniqueness of the designs justifies the price point. Supply chain issues this year have forced some increases, but the company promises to restore original prices once conditions improve.
How Does Marketnshops Perform on Customer Service?
Providing responsive support should be a priority for any e-commerce operation. On this front, Marketnshops earns mixed reviews.
I analyzed over 100 independent customer comments on platforms like Trustpilot. Multiple shoppers describe frustrating experiences trying to exchange wrong or damaged items. Some waited weeks to receive responses from customer service. Others never got a reply at all.
Several reviewers tell stories of orders lost in transit and poor handling of replacements. The most common complaint involves difficulty getting answers from Marketnshops staff.
However, I also found positive feedback from buyers who received prompt assistance. So it seems that support response times fluctuate drastically. Potential reasons could include understaffing or lack of internal communication processes.
In any case, Marketnshops needs to address these inconsistencies to improve customer satisfaction long-term. No company can afford dismissing paying clients so blithely – especially with so much online competition waiting to swoop in.
Unpacking Marketnshops‘ Company Values
Earlier this year, Marketnshops underwent a significant rebrand from their original name of Chinatown Market. The change intended to eliminate naming ties to Asian culture that the non-Asian founders had no claim over. Along with the renaming, they pledged to donate profits to several Asian-American non-profits.
This proactive move gained largely positive reactions as an example of corporate self-awareness. However, some critics argued the rebranding should have happened much sooner. A few even accused the company of only changing names to avoid controversy damaging sales.
I lean towards commending Marketnshops for making the effort, albeit late. As cultural appropriation gets called out more frequently, other brands should take notes on listening to public sentiment and adjusting accordingly. Companies no longer get away with hijacking minority identities for profit without backlash from socially-conscious Gen Z consumers.
Beyond this controversy, Marketnshops maintains an eco-conscious production philosophy. Their apparel gets made in small batches through verified sustainable supply chains. Such intentional processes indicate laudable accountability to environmental impacts.
The Verdict: Thumbs Up or Thumbs Down?
So where does this extensive review leave us on Marketnshops? Here‘s my bottom line…
Pros:
- Eye-catching graphic designs appeal to young streetwear market
- Collaborations with major brands like Nike and Puma
- Commitment to sustainable production
- Proactive name change shows some corporate self-awareness
Cons:
- Customer service seems unreliable based on online complaints
- Questionable history regarding name and branding choices
- Apparel itself is decent quality but expensive for what it is
If supporting smaller designers attracts you, Marketnshops offers an alternative to mainstream brands. Their clothes let wearers show off creativity and counter-culture interests.
However, questionable business practices in the past and spotty customer service spoil the shopping experience somewhat. For those reasons, I cannot fully endorse Marketnshops to the discerning consumer. Until the company improves support reliability and brand transparency, customers may want to take their wallets elsewhere.
The Last Word
At the end of the day, deciding where to shop remains a personal choice based on individual needs and ethics. If you resonate with Marketnshops‘ aesthetic and want to own unique statement pieces few others will have, they may be worth trying out. Just proceed with realistic expectations around customer service practices.
I hope this detailed critical review gave you fresh insight into the consumer experience at Marketnshops. Who knows – they may still win me over someday if responsiveness and corporate consciousness become greater priorities. What matters most is that all companies – Marketnshops included – have room for growth when it comes to meeting client expectations.
