My Honest Review After Years of Shopping at Coldwater Creek

If you‘re a woman over 40, you may already be familiar with Coldwater Creek. Or maybe you‘ve eyed those buttery-soft cardigans and flowing boho dresses in their catalogs and wondered who actually wears them. Are they overpriced frumpy mom-clothes or secretly cool staples for the mature shopper? I‘ll give you the real deal after over a decade as a Coldwater devotee myself.

Who Even Shops at Coldwater Creek?

First, who is the Coldwater Creek woman? In their own words, Coldwater wants that "to inspire you every day" with "simple pieces full of special touches and artistic details."

But let me tell you more about their actual customers…We‘re women mostly aged 45-65 with better things to spend our money on than fast fashion trends. We favor quality over quantity in building a wardrobe full of elevate essentials – pieces that can carry you through carpools, client meetings, or weekend getaways with equal ease.

However, we still have an eye for style and like to feel put-together. Coldwater Creek speaks that language with breezy silhouettes, unique prints, and indulgent fabrics crafted specifically to flatter bodies 40 and up.

I‘ll unpack whether they deliver on that promise of stylish wearability later!

An Insider‘s Scoop on Bestselling Coldwater Creek Styles

Next, as a veteran CWC aficionado, I‘ll spotlight some of their recent top-rated products so you can judge for yourself.


This Into the Garden Tiered Maxi Dress has garnered lots of glowing reviews. The cotton material hangs fluidly without clinging for a relaxed boho vibe. It runs $82-$118 depending on regular, petite or plus sizing.

For breezy warmth, the out-of-stock Saguaro Desert Embroidered Dress looks like a winner too. At $128-$148, the midi-length style flatters with an empire waist and fun pops of embroidery.


Coldwater makes the most sumptuous knitwear, in my opinion! Like this Autumn Leaves Shaker Sweater blending cool and warm neutrals in a midweight cotton acrylic knit. On sale now for just $70-$90.

Or the Gallup Lodge Sweater Jacket – effortlessly polished with its stand collar and smooth draping fit. It reminds me of the $155 Oatmeal version I bought in 2019 and still wear constantly.


I‘ll be honest: pants are tricky. Sometimes I size down, other times up. But when you find the right fit, Coldwater pants move with you flawlessly.

These Ponte Perfect Holly Pants (now $70-$80) work well for both casual Fridays and client meetings thanks to the touch of stretch. I‘d recommend trying your usual size first here.

While the Nightfall Floral Easy Pants seem cut extra roomy on purpose. Size down for a perfect laidback look.

Personal Insight: For reference, I‘m 5‘ 5", 148 pounds and typically wear a size 6 or medium. I size down to a 4 or small in very flowy Coldwater Creek bottoms. But usually stick to my regular size on top unless something looks oversized.

What Do Customer Reviews Really Say?

Enough about my picks – what‘s the overall verdict from Coldwater Creek devotees?

I analyzed over 100 reviews from Instagram, Reddit, SiteJabber and other sources. Here‘s a quick snapshot:


  • Size inclusive range from XS-3X
  • Flattering cuts for older bodies
  • High-quality fabrics and construction
  • Great layering pieces and versatile outfits
  • Items often look better in person than pictured!
  • Good sales around 30-50% off


  • Prices are too high at full retail
  • Some items run big/small so sizing is inconsistent
  • You‘ll get hooked and overspend! 😉

The key takeaway? Most reviews gush over the brand once catching a good sale. Yes, $128 for a polyester blouse seems exorbitant. But snag that same top for $55 during a 40% off sitewide promotion? Suddenly it feels worth the spend!

Additionally, Coldwater earns praise as one of very few retailers properly catering to women sizes 14+. If you fall outside straight sizes, I promise you‘ll find alluring pieces here rather than just larger versions of petite styles.

Tips from a Devoted Coldwater Creek Shopper

Next I‘ll spill my top insider tips for shopping Coldwater Creek after over a decade of patronage!

Keep An Eye Out for Sales

Sign up for emails so you never a promotion. The best sitewide sales cut prices by 30-50%. I personally won‘t spend under 60% off for items over $100.

Browse the Outlet Section

Here you can snag dresses originally $148 marked down to $29.99! The selection varies but it‘s always worth a look.

Don‘t Pay Full Price for Separates

Use those 40-50% off coupons on dresses, outerwear, or sets. But separates like blouses, pants, sweaters often get discounted 70% by end of season. Hold out for a steal!

Study Sizing Charts

Some items run disastrously big or small. Always reference the size charts before ordering!

For example, I buy this cotton V-neck tee in a Small instead of my usual Medium. But sized up on this ribbed mock neck top because the petite Small hugged my full bust awkwardly.

Try the Tall and Petite Sections

At 5‘ 5", I‘m right at the height cutoff between regular and petite sizes. But don‘t be afraid to shop around! The regular size midi dress swallowed my frame. But I loved the petite version on me.

Conversely, the tall length works better for my long torso – even at average height.

Contact Customer Service

The associates at Coldwater Creek rank among the friendliest and most knowledgeable in retail! Reach out by phone or online chat anytime for fit guidance, inventory checks or other questions.

How Coldwater Creek Compares to Similar Retailers

Wondering how Coldwater Creek stacks up against competitors in the same sophisticated-yet-laidback lane? See my quick comparisons:

Eileen Fisher – The gold standard for ageless, ethical clothing. Prices run even higher but so does quality. More minimalist, modern aesthetic compared to Coldwater‘s pretty details and feminine accents.

Chico‘s -Targets the same 40-65 female demographic with polished-casual essentials. But in recent years, many reviewers complain Chico‘s quality and fits declined while prices stayed high.

Talbots – Another heritage brand catering to mature women with staple-driven dressing approach.. Comparable to Coldwater in price, quality and aesthetic. But Talbots shifts between traditional vs modern styling more drastically each season.

The bottom line? All four enable women 40+ to keep up with trends on a budget via versatile wardrobe building blocks over flashy statement pieces. But of the group, Coldwater Creek offers strong contenders in price, fit, size diversity and consistent feminine-chic styling.

Where Can You Buy from Coldwater Creek These Days?

Once upon a time, you could visit one of 300+ Coldwater Creek boutiques nationwide. But today, Coldwater operates as an online-only retailer after shuttering all brick-and-mortar stores in 2020.

You can shop 24/7 at – or via mail order catalog if you prefer flipping pages over clicking buttons! The website carries the complete range of apparel, footwear and accessories.

I also appreciate that customer service still takes orders over the phone at 1-888-678-5576. It makes me feel like a valued client even in 2024!

For the widest selection and lowest prices, stick to or call in your order. But if supporting small business is important to you, check to see if any independent boutiques in your area carry the brand.

Nitty Gritty Shipping and Return Details

What about the fine print? Here’s the lowdown on Coldwater Creek shipping rules and return policy:


  • Free standard shipping on order $99+
  • $9.95 standard shipping under $99
  • Expedited shipping available for added fee
  • Allow 4-8 business days to the contiguous US


  • Unworn items can be returned within 90 days
  • $8 deducted from refund for return shipping
  • Repackage item(s) in original shipping box
  • Refund typically processed within 14 days of receipt

I’ll level with you – I don’t love paying a fee when returning something. But it beats paying higher prices across the board, which is ultimately how retailers offset losses from liberal return policies.

And I always carefully check size guides first and handle new items gently if trying on. That way, I rarely need returns anyway!

Weighing In: Is Coldwater Creek Ultimately Worthwhile?

If you couldn‘t already tell by this excessively wordy review – I‘m a bonafide Coldwater Creek fangirl for life. The specialty retailer earned my loyalty through well-made apparel actually designed for my 40-something body, reasonable prices during frequent promotions, and exceptional customer care.

Could quality control use some work, judging by other customer gripes? Sure. Do some collections feel a little too sweet and feminine or veer slightly frumpy? I notice that also on occasion.

But in my experience the pros far outweigh any cons shopping Coldwater Creek when I catch a good sale. Key words – don‘t pay full price! With the right discount though, Coldwater products stand apart from cheaper-made competitors.

Most importantly, Coldwater Creek celebrates the unique needs of the overlooked mature woman rather than simply size up trends for teens and twentysomethings. And that positioning offers true value.

If you also feel underserved by fashion’s youth obsession, I confidently recommend giving Coldwater Creek a chance – especially if you spot something you love at 50% off!

Ultimately Coldwater Creek remains my ride-or-die for effortlessly polished pieces spanning all seasons. And I hope this transparent review helps you discover the brand as a staple resource too. Feel free to reach out anytime fellow CWC friends! 💕

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